The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

Stanford professors Robert Sutton, author of The No-Asshole Rule, and co-author Huggy Rao tackle the forces that make it hard to get anything done in a large organization in this insightful book. Offering ideas on how to identify, diagnose and eliminate “destructive friction,” they embrace the powers of civility, caring and even love in the workplace — and allowing for certain types of friction that will help everyone on the team get better at what they do. Running a Social Capital company, at its essence, means busting through inertia, and you’ll learn plenty about how to do that in these pages.